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We are pleased to announce we are now a UK based hot tub retailer, focusing on producing competitively priced, high-quality products using the latest technology supported by comprehensive warranties and dedicated after-sales service.

General Enquires

Are these Hot tubs for indoor or outdoor use?


Both! Our range of Hot Tubs can be used indoors, outdoors and in the garden




Which additional products do I need for my Hot tub?


All of out Hot Tubs come with a Hot Tub cover and steps - We also have a range of products you can purchase





Warranty

Can Extra Warranty Be Purchased?


Yes you can upgrade from 1 years to 2 years on parts for an addional £160.00





Delivery

Where do you deliver?


We currently only delivery to mainland United Kingdom




Do you offer an installation service?


Yes, we offer a delivery & full installation service for £500.00 within a 100 mile Radius from the PR7 area.




What are the costs for delivery?


Kerbside delivery only is £250.00 Delivery and Position £320.00 Full Installation £500.00 within a 100 mile radius from PR7 area Please enquire for prices if out of the catchment area.





Refund Policy

Do you have a refund policy?


We have a 30 day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging, you will also need the receipt or proof of purchase. To start a return you can contact us at enquiries@compare-containers.co.uk, if your return is accepted, we will send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or you have received the wrong item, so that we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have and once the return has been accepted, make a separate purchase for the new item. Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.